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SiteLog

Kudos for Sankara Nethralaya's Glaucoma Study

This is an editorial comment by Dr. Roy Wilson from USA in 'International Glaucoma Review (IGR)' on a paper titled "Prevalence of open-angle glaucoma in a Rural South Indian Population" published in Investigative Ophthalmology & Visual Science (IOVS) Dec 2005 from Chennai Glaucoma Study.  Even though he had to point out two lacunae in the methodology, these are his positive comments.

"This is a very good population-based study and important information is reported.  Of interest is that many population-based studies in other populations have reported that up to half of the study subjects diagnosed with glaucoma did not know that they had the disease.  In this rural Indian population, almost everyone (98.4%) was previously undiagnosed.  This finding suggests that efforts to screen for advanced glaucoma in this population may be particularly rewarding".

Another great achievement

Drjb                                     

Dr. Jyotirmay Biswas was awarded Fellowship in National Academy of Medical Sciences. Excerpts from his letter to our Chairman Dr. S. S. Badrinath - " I have received a letter informing me of the nomination to the membership of the Natioanl Academy of Medical Sciences. Iam thankful to the foundation for giving me the opportunity and the support. I am very grateful to my colleagues for their help and support without which I would not have been able to get this prestigious fellowship."

Congrats! to the entire L & T - Ocular Pathology Department for, the success belongs to each one of you - Dr. S. S. Badrinath

A brief on Osteo Odonto Keratoprosthesis

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Reproduced below excerpt from a letter to our Chairman Dr. S. S. Badrinath written by Dr. G. Sitalakshmi - Director Cornea Services, Sankara Nethralaya :

“ I deem myself most lucky to have got an opportunity to learn directly from the giant.  Like ARJUNA who was a special student of DRONACHARYA (Professor Falcinelli).  I feel I am most privileged and blessed.  The most happiest moment was when his son told me that Professor wants to help our Institute to make Sankara Nethralaya as a centre of excellence for OOKP (Osteo Odonto Keratoprosthesis) which would cater to the whole world.  I pray his dream comes true.  Professor will continue to visit us regularly as he feels it is a part of his mission.  I had promised that OOKP will be done at our Institute and this has become a reality.  My outlook towards life has changed seeing their selfless love and devotion and my life will be to serve these unfortunate patients.  Thank you Sir, this Institute has made it possible without whose help it is not possible to perform such a complicated procedure.”

Life is a series of choices!

All of life is a series of choices, and what you choose to give life today will determine what life will give you tomorrow.

Reproducing a letter from Ms. Jayashree Sunder addressed to our Chairman:

Dear Sir:

My name is Jayashree and I currently live in the U.S. based at Fremont, California.

I was an ex-employee of your organization and worked with several Heads of Departments like Mr.s.R.Chandran, Mr.P.Bhaskaran, Mr.N.Sivakumar and Mr.V.Suresh as an Administrative Assistant.

During my tenure with the organisation for over two and a half years I strongly understood the operations and significance of the organisation and would like to see if I can continue supporting my efforts to the organisation from the U.S.

Kindly let me know if I could by any way support you with my efforts working from U.S.

With kind regards,

Jayashree Sunder

Top performers learn to make the proper choices!

Better Communication - More opportunities

15% of the reason you get a job, keep that job, and move ahead in that job, is determined by your technical skills and knowledge -- regardless of your profession. And 85% of the reason you get a job, will keep that job and move ahead in that job has to do with your communication skills!

To prove this, is a letter from our patient Mr. L.N. Ramaswamy:

"Respected Dr.Badrinathji,
I just entered Sankara Nethralaya to check my eyes on 19th June, 2005 with lots of apprehensions whether I would get the required attention. Before that I telephoned to your Nungambakkam centre and a Lady employee,Mrs.Kalpana in counter no.8 fixed up appointment for me. I thanked her and visited the centre. I was accommodated for eye check up. Dr.Padmaja Minakshi Sundaram checked my vision after my completing all the formalities and advised cataract surgery. I could see young girls managing as secretaries without being much aware of customer care and personal service. I was not informed of my position that I should go to your R.A.Puram centre. I almost dropped the idea of having the surgery due to lack of response born out of inexperience and large no. of people waiting for clearance. For anything I was asked to contact the PRO.

A momentary thought to meet the employee at counter no.8,Mrs.Kalpana who first gave the appointment date solved the problem with her contact with other employees with suitable guidelines furnished to them. I appreciate her sense of responsibility and devotion to duty. She advised me to contact Mrs.Rajathi at R.A.Puram.

To my surprise it turned out to be an experience of personal customer care and concern at R.A.Puram centre. She took great care of administrative clearance and that was a pleasing experience. I found that she has excellent equipoise and her attention is uniform to all who visited her for help. I appreciate her sense of duty conscience, softness and clarity of instructions that she maintains at all times whenever she is met.I appreciate her descipline. Mr.Tirupathi who attends at operation theatre has been highly helpful to every patient and his attention is uniform. His service is highly appreciative and he is second to none. Normally nursing staff are curt and stiff. I found Mrs.Vasantha Kumari, nursing staff at RAPuram centre, who exhibited that self dedication to duty is the highest form of Karma Yoga performed, has been highly courteous and pleasant at all times. My special appreciation to her.

Absolute professionalism with perfectness is found with your Dr.Padmaja Minakshi Sundaram and her team. I place on record my apprecitation to her and her perfect professionalism. I wish her and her team all the best. The secretary to Dr.Padmaja has been kind and responsive. My appreciation to her. Canteen is well maintained and the service is good and the price is reasoble.

When thankfulness overflows the swelling heart, and breathes in free and uncorrupted praise for benefits received, propitious heaven takes such acknowledgement as fragrent incense and doubles all its blessings. I wish you Godspeed in all your future efforts.

Thanking you,
yours truly
L.N.Ramaswamy"

Facts cannot be changed but you can change the way of looking at facts!

In Siddhartha's Words

Siddhart

interVIEW

Aruna Srinivasan at The Times of India talks to Dr. S. S. Badrinath about eyecare awareness and eye donations in India.

Caring Hands

“…despite being such a distinguished expert in his field, unlike most other Indian practitioners, Dr. J. Biswas is an epitome of courtesy and care……His secretary, Mr. M. K. Mahalingam was actually implementing your quality policy in great spirit. I now feel reassured that the hundreds of poor and illiterate patients who throng your hospital are in good, caring hands. I think that it is to the credit of your distinguished hospital that thousands of Indians like me who get cynical with several disgusting experiences around, still hope for the future. I am sure you have a very responsible Management that imparts very good training to the employees. I am convinced. Dr. JB leads by his own example for others to follow. Please pass on my deep sense of appreciation and gratitude to Mr. Mahalingam for his exemplary behavior."

– Mr. Gautam Bawdekar who accompanied his wife Neeta to Sankara Nethralaya on August 17, 2004.

An Intern's View

Several weeks ago Sriram Ramgopal, a high-school student from the United States, approached us about doing a brief internship at Sankara Nethralaya. Here are his observations:

7/7/04
I spent the morning with Dr. Meenakshi, who is a pediatric ophthalmologist. She let me observe her working with patients. I was very impressed with her sound knowledge of ophthalmology and her ability, her willingness to address patient’s concerns, and for her ability to work with different kinds of patients. Patients come to Sankara Nethralya from all over the nation and they speak a variety of languages. In just a few hours, the doctor was talking in English, then in Tamil then in Hindi. In addition, she has the ability to make children cooperate and to discuss things with parents patiently,

7/8/04
I went on the camp that was held today at the Kilpauk Medical College. The purpose of the camp was to screen patients who had been diagnosed with diabetes in the government hospital that week, for eye problems as a result of their illness.

On the whole, I greatly enjoyed working here. The doctor spent some time with me showing me what they were looking for in making their diagnoses. Mr. Arkiaswamy was very inspiring; his patience and friendliness knew no bounds and he was incredibly patient with all of those whom he worked with. I was nonetheless moved by the diligence of the staff and their desire to cause positive change. I was also very impressed with the courage shown by the doctor; despite a lack of support—one optometrist and one other doctor were not present for the camp, she worked overtime to ensure that all 157 of the patients were treated.

Working with the poor can be difficult because, for example, illiterate patients are unable to interpret the characters on the eye chart and they must therefore be taught in regard to how to make sense of it. In addition, because they have spent so long waiting to be treated, they are apt to doze off after some time due to the strenuous conditions and the heat. Despite these difficulties, the staff worked with their patients with forbearance.

7/11/04
Today I witnessed a Cataract surgery performed by Dr. Ravishankar. It was fascinating to watch the doctor cut open the eye and perform the work. The operations were done flawlessly and almost mechanically, proving the experience of the doctors.

7/12/04
I observed the JCOC department today, in which cataract surgeries are done for the poor patients free of charge. Patients are brought to the hospital via the van and they stay in the hospital for 2-3 days. Dr. Panday showed me the various aspects of testing done on the patients, such as the slit-lamp test and the taking of the inter-ocular pressure. I also saw two cataract surgeries undertaken by Dr. Smitha. Overall I was very impressed with the treatment of patients and the work done there.

7/13/04
Today I went to R.K Nagar with social workers from the Glaucoma Project to distribute eyeglasses to the people of this rural area. Many people were getting eyeglasses free of charge. The village was a very new experience for me. The poverty here was easily seen, and the lifestyle led by these people was very unique. It was a work of blaring radios, simple wooden shacks, and narrow streets. The simplicity of their lives was an eye-opening experience for me.

The workers from Sankara Nethralaya were regarded as heroes—many people stopped to talk to us and nearly everybody offered us lunch or coffee. These conversations held up the work considerably; nonetheless, the workers patiently talked to and inquired about everybody they knew.

7/16/04
Today I returned to the Diabetic Retionpathy project at Kilpauk Medical College. Like my previous week, this was a great joy to be a part of. Like last week, I helped in recording down the numbers from the patient’s eye-pressure readings. These numbers would be used in helping the doctors diagnose for diabetic retinopathy. We worked with about 150 patients. Because we had a full staff of optometrists and doctors, the work went very smooth and enjoyable.

7/20/04
I went to Arani Nagar with several doctors who were doing post-operation examinations for cataract patients. The work there was brief—the doctors merely had to ensure that the operation was not giving the patients problems. Like the other villages I have seen up to this point, Arani Nagar was a simple place. The villagers here would not be able to afford cataract surgeries without the help of Sankara Nethralaya. While it was a brief visit, it was nonetheless valuable for me to see the completeness of care provided to the poor patients of the hospital.

7/23/04
Today I returned to Kilpauk Medical Hospital to help with the diabetic retinopathy camp. It was the same enjoyable experience that I had last week. This time I also helped in administering Paracain eye drops to the patients before the IOP was recorded.

7/24/04
Today I went with in the Sankara Nethralaya Diabetic Retinopathy team to a village in the suburbs of Chennai. The purpose of this camp was to screen people for diabetes. The work took place in a very simple village schoolhouse. About 100 people came to the schoolhouse to get screened by the SNDRP team for diabetes, and more patients would come on the following day for the second day of the camp. The team would then return on the following month to look for diabetic retinopathy in diabetic patients.

This was one of the most enjoyable experiences I had during my days at Saankara Nethralaya. I greatly enjoyed helping these patients and working ‘on-location.’ I helped primarily in setting up and filling out appointment cards for diabetic patients. While the work was simple, merely observing and taking part in this work was very satisfying.

A Kid's Kudos

Four and a half year-old Gayathri presented this (see below) to Sankara Nethralaya's Dr.T. S. Surendran, Director of Paediatric Ophthalmology. Gayathri's squint was corrected thru a surgical procedure by him. There couldn't be a more beautiful thank you card!

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